There is a meeting happening at almost every large telecom operator right now. The AI team wants to deploy an intelligent agent for customer operations. The agent needs real-time subscriber data. The BSS team explains, carefully, that the billing platform…
A question I hear consistently from BSS and finance leaders at telecom operators is:“We know we are leaking revenue in interconnect, we just cannot prove exactly where or how much.”That uncertainty has existed for decades. Interconnect billing is one of…
Every telecom operator I have worked with has an AI cost reduction story. Most of them sound the same. The program launched with ambition. The pilot delivered promising numbers. The board approved the budget. Then somewhere between the pilot and…
The billing process gathers all charges, prepaid, postpaid and hybrid, due for the current settlement period and creates a convergent invoice for end customers and business partners. The billing can be run flexibly, in regular mode, on-demand, immediate, and in…
Short Message Service (SMS) is a communication service component of the GSM mobile communication system, using standardized communications protocols that allow the exchange of short text messages between mobile phone devices. Call scenario in which Aparty (sender) of a mobile…
What is SIMBOX: A SIM box is device that maps the call from VoIP to a SIM card (in the SIM box) of the same mobile operator of the destination mobile,so that international call terminating as home call to subscriber…
